Covid Information

The situation evolves daily and we strongly advise our users to ensure that they make their own decisions and follow the advice of the appropriate experts.

For updated information on the status of the pandemic in your community, visit: Ministry of Health

FOLLOW the indications of the organizers of the events.

The organizers of the events will have the sanitary security measures in force at all times.

Covid-19 can be a serious illness, even fatal. It is transmitted from person to person resulting in greater risk in large concentrations and closed venues. sells tickets in name of the organizers of the events and does not accept risks of attending events with purchased tickets on our websites. See our Terms and Conditions.

Many theaters/venues are gradually reopening and looking forward to starting the new season. However, the public may be required to have received a COVID vaccination to attend a function or show proof of a negative test. Additional measures such as wearing a mask and social distancing may still be in place. Please contact the venue directly for any queries.

Many venues are also taking more steps to ensure the continued safety of their patrons, including providing alcohol-based hand sanitizer for public use and increasing cleaning frequencies.

If you feel unwell, you should follow the advice of your local public health authority.


Tickets purchased through this site are fully guaranteed.

If your event is canceled by the venue, our support team will contact you with information on how to proceed depending on whether the event can be rescheduled or will be cancelled. Always indicate the reference of your reservation in any communication with us.

If your event has been postponed or rescheduled, your tickets will be valid for the rescheduled date. For some rescheduled events, the main ticket source will reissue all previously purchased tickets with new barcodes. If this happens, we will send you new entries and remind you to discard the old ones.

Please note that if you wish to return your ticket and the event has not been canceled by the official venue, we will not be able to issue you any compensation.


If an event is canceled without a rescheduled date, you will receive full compensation of the purchase price (including service and delivery fees) in the form of a monetary refund or credit to use for a future purchase or, Any compensation or refund will be carried out by the promoters/organizers of the event.

Megaentradas sells tickets on behalf of the organizers/promoters of the events, IN NO CASE are we organizers or responsible for any circumstance related to the event, except to send you the tickets you buy.